Return policy

If you would like to return or exchange your socks, please do so within 30 days of purchase. Items must be unused and in their original packaging.

To begin a return or exchange, email our team at info@luxebamboo.com.au with your order number and reason for the request. We’ll respond promptly with the next steps.

Please include your original shipping invoice to help us track your order.

We are unable to accept returns or exchanges:

After 30 days from the date of purchase
For socks that have been worn, washed, or are not in their original packaging

Our goal is to make your experience with Luxebamboo easy and reliable. If you have any questions, we’re here to help.

Free Express delivery

Get it fast - on us when you spend $60+ Straight from WA to your door, fast and trackable.

Satisfied or refunded

Our bamboo blend stays soft, breathable, and stink-free. If they don't meet your expectations, we'll sort it. No hassle.

Real support, from sock-wearers

WA-based assistance from a small team that actually wears the socks. Real replies from real people.

Designed in WA, made in Turkey

Ethically crafted with secure checkout. We care where and how our socks are made - and so should you.